Help
Straight answers, without the runaround.
Quick answers to some of the most common questions about getting connected with Astar.
Help
Frequently asked questions
How do I check availability?
Use the Coverage page and send us your postcode. The team can confirm the current options for your address.
Do you offer home and business broadband?
Yes. Astar supports both home and business connectivity. Use the relevant section of the site or contact us for help.
How do I contact Astar?
Use the Contact page and send the team a message. We’ll route it to the right person. Alternatively, you can email hello@joinastar.co.uk or call 0330 043 7031
Where can I find current prices?
Current packages and pricing are shown on the broadband page. We offer a social tariff for eligible customers